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Helping Someone with Memory Loss

Diagnosing memory problems can be puzzling. In older adults, it’s easy to mistake such problems as part of the everyday memory loss that some people have as they grow older.

Memory problems, however, may be a sign of a more serious diagnosis, such as Alzheimer disease or dementia.

Check with a healthcare provider if your loved one:

  • Is not able to remember familiar things or people

  • Is more and more forgetful or has trouble remembering recent events

  • Has trouble doing familiar things, such as cooking

  • Gets disoriented driving or walking in places that were formerly very familiar

Your loved one’s healthcare provider will do a complete physical exam. They will ask about prescription and over-the-counter medicine use. The healthcare provider will also look at the person’s diet, health history, and overall health. If needed, brain imaging will be done. A memory problem may be caused by:

  • Medicine reaction

  • Depression

  • Thyroid problem

  • Dehydration

  • Vitamin deficiency

  • Infection

  • Stroke

  • Metabolic disorders

  • Dementia

If you’re caring for someone with memory problems, these tips may help. You may be able to help the person keep their confidence, independence, and dignity for as long as possible.

  • Be flexible and patient. Help the person try to remember what they can.

  • Make it easier for the person to remember new information. For instance, keep new information simple and repeat it often. Break down new activities into small steps.

  • Give verbal cues rather than ask questions. For example, say: “This is Jane, your cousin, who has come to see you.” Don’t say: “This is Jane. Do you remember who she is?”

  • Keep a regular routine. This will help the person feel more secure and make it easier for them to remember what usually happens during the day. Too much variety and stimulation can be confusing.

  • Write down important pieces of information.

  • Learn what to expect. For example, managing irritation may be easier if you understand that your loved one can’t remember how to unload the dishwasher because of the disease. It is not because your loved one doesn’t want to be helpful.

  • Seek help from family and friends.

Online Medical Reviewer: Anne Fetterman RN BSN
Online Medical Reviewer: Joseph Campellone MD
Online Medical Reviewer: Raymond Kent Turley BSN MSN RN
Date Last Reviewed: 8/1/2023
© 2000-2024 The StayWell Company, LLC. All rights reserved. This information is not intended as a substitute for professional medical care. Always follow your healthcare professional's instructions.